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REFUND AND EXCHANGE POLICY

REFUND AND EXCHANGE POLICY

Due to the nature of our products, we do not offer refunds. ALL SALES ARE FINAL. Customers are advised to complete exchange requests within 7 days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition, Send an email to contact@crochetbraidsplus.com to begin this process.

ERRORS AND SHIPMENT DELAYS

We will not be responsible for shipment delays due to environmental or unforeseen factors, however we advise you place your order far in advance for unplanned delays.

All shipping errors should be reported to contact@ crochetbraidsplus.com, once confirmation is made we will resend the correct product and however the incorrect product must be returned to us prior to reshipping of product.