▪️model is wearing 1 kit plus a single bundle (6 bundles)
▪️color is a combination of Ombré Caramel and a light gold color
▪️Each kit contains 5 bundles
▪️Medium length 62 twists per
bundle, approximately 12”
▪️Long length 60 twists per bundle, approximately 16”
▪️A kit is enough for a head
HAIR IS:
🔸Pre looped method
🔸100% handmade
🔸Tangle free
🔸Zero shedding
🔸extremely lightweight
🔸water friendly
🔸Carefree
🔸Reusable
I have always been a loyal customer, consistently purchasing medium-sized items from this company without any prior issues. However, this time they made a mistake and sent me the wrong size. Instead of taking responsibility and resolving their error, I, as the customer, ended up bearing the loss.
To date, I’ve spent at least $1,500 with this company because I trusted their service. Now, I’m not only out of my money but also the product I paid for. This experience has been incredibly frustrating. Potential customers, be cautious—if you encounter an issue caused by them, they will not fix it.
Rather than apologizing for their mistake and correcting it, they chose to argue with me instead. Unfortunately, experiences like this are why some people hesitate to support Black-owned businesses.
I plan to report this company to the Better Business Bureau (BBB) and take them to small claims court to address this matter.
I have always been a loyal customer, consistently purchasing medium-sized items from this company without any prior issues. However, this time they made a mistake and sent me the wrong size. Instead of taking responsibility and resolving their error, I, as the customer, ended up bearing the loss.
To date, I’ve spent at least $1,500 with this company because I trusted their service. Now, I’m not only out of my money but also the product I paid for. This experience has been incredibly frustrating. Potential customers, be cautious—if you encounter an issue caused by them, they will not fix it.
Rather than apologizing for their mistake and correcting it, they chose to argue with me instead. Unfortunately, experiences like this are why some people hesitate to support Black-owned businesses.
I plan to report this company to the Better Business Bureau (BBB) and take them to small claims court to address this matter.
I have always been a loyal customer, consistently purchasing medium-sized items from this company without any prior issues. However, this time they made a mistake and sent me the wrong size. Instead of taking responsibility and resolving their error, I, as the customer, ended up bearing the loss.
To date, I’ve spent at least $1,500 with this company because I trusted their service. Now, I’m not only out of my money but also the product I paid for. This experience has been incredibly frustrating. Potential customers, be cautious—if you encounter an issue caused by them, they will not fix it.
Rather than apologizing for their mistake and correcting it, they chose to argue with me instead. Unfortunately, experiences like this are why some people hesitate to support Black-owned businesses.
I plan to report this company to the Better Business Bureau (BBB) and take them to small claims court to address this matter.
I've had my hair in going on 2 weeks this coming Saturday. It's so pretty. The color is so me. Its light weight and low maintenance. Its doesn't itch my face. I'm buying more once I wear this bundle out.
The leading influencers video/photo used for this colour, says she used 1 pack but it seems as though when she used it there was more in the pack and this isn’t made clear there is a comment on one insta post that says it’s one pack and one bundle. But for the price is should have been exactly what she used. It’s sad because I ran out of hair and could not get the desired looked even though I followed what was said.
The hair however is nice but it has gotten knotted even though I’m taking care of it.